Exchange and Return Policy
At Silk Ethnics, every saree is handcrafted and carefully curated. We want you to feel confident and happy with your purchase.
Exchange Eligibility
- Exchange requests are to be raised within 2 days of delivery of the product.
- We offer exchange support in the following cases:
• If you have received an incorrect / damaged product.
• If the product doesnot meet your expectations in terms of colour, texture, overall feel.
3. To be eligible for an exchange:
• The saree must be unused, unworn and unwashed.
• Original tags and packaging must be intact.
• The product should be returned in the same condition as received.
Important notes on Exchange
• Exchanges are allowed only once per order.
• Exchanges are subjected to product availability.
• If the selected exchange product has a price difference, the same will be adjusted accordingly.
• In case an exchange is not possible, a store credit will be issued at our discretion.
Returns & Refunds
- Return with reund are accepted only in case of:
• Incorrect product received.
• Damaged product (with clear opening video)
2. Approval of refunds are processed to the original payment methiod within 5-7 working days.
Once a returned / Exchanged product is received, it will undergo a quality verification process.
• Refunds / credit notes apply to the product value only.
• Shipping and handling charges, if any, are non-refundable.
Out of India orders:
We do not accept exchange/ returns for orders from countries outside India.