Shipping Policy
Silk Ethnics ships to all the pin codes in India. We have partnered with best the logistics services to ensure that your products are handled professionally and delivered on time.
ORDER DISPATCH
Silk Ethnics orders are usually processed and dispatched within 2 working days. You will be intimated via email/ WhatsApp about the tracking details of your order once your order is shipped. In case of any delays in processing your order, we will intimate you and inform you regarding possible delays.
ORDER TRACKING
Upon dispatch of your order, we will send you an email with Tracking URL and AWB number. You can use the tracking URL to live track your order.
DELIVERY
Our logistics partner usually deliver the shipment in 2-3 days for metro cities and 5-7 days for non-metro cities from the time we dispatch your order. However, in case of any unforeseen circumstances or rare operational issues, there might be a delay in delivering your order. Kindly track your order with the details provided over your registered email ID.
SHIPPING CHARGES
Silk Ethnics offers free shipping for all prepaid orders within India. Shipping charges/Cash-handling charge of ₹150 is applicable for all COD orders within India. An advance payment of Rs. 200 will be collected through GPay.
INTERNATIONAL SHIPPING
- Shipping costs are payable for shipping to locations outside India. International orders are normally processed within 10 - 15 business days from the date of orders.
- Shipping timelines will be intimated to the customer in advance.
- All our products are packed in secure tamper proof packaging. If you find that the package is tampered with please do not accept delivery of the same from the carrier. If the customer accepts delivery, it will be deemed that the product arrived in a tamper proof condition.
- Local Taxes, Duty & Customs should be borne by the customer.